Refund Policy
- [DATE YOU PUBLISH]
14 days, no questions asked
If you are not happy with Warden Pro for any reason, you can get a full refund within 14 days of your purchase. You do not need to give a reason.
The same applies to renewals: a renewal can be refunded within 14 days of the renewal payment.
How to ask for a refund
Email support@monolab.dev with the email address you used to buy. If you have it, include your order ID from your receipt.
We issue the refund through our reseller, Polar, which processes all payments. The money goes back to the payment method you used. It usually shows up within 5–10 business days, depending on your bank.
What happens to your licence
When a purchase is refunded, its activation code is withdrawn. Warden goes back to the free edition: website blocking keeps working, and the Pro features (password, uninstall protection, schedules, app blocking and usage tracking) switch off. Your Pro settings stay saved, so they come back if you buy again later.
Try before you buy
Warden has a 7-day free trial of every Pro feature, started inside the app, with no payment details needed. We recommend trying it first.
After 14 days
After 14 days, purchases are generally not refundable. If something has gone wrong, for example Warden does not work on your PC or you were charged twice, email us anyway and we will do our best to put it right.
This policy does not affect any rights you have under the consumer laws of your country.